I need help with:

Contact

• Course Content assistance
• Merging two online sections into one shell
• Troubleshooting glitches in Canvas
• Help setup Zoom meetings with your Canvas course
• Request a Panopto account
• Understanding Panopto to create my own videos
• Videos in Canvas have stopped working
• Assistance with gradebook, quizzes, discussions, or assingments
• Submitting final grades to SPC at the end of the term
• Respondus Help (Proctored Testing)
• Simple Syllabus Help
• Copyleaks (AI & Plagiarism Detection)
• Enrollment and withdrawal issues
• Using Office 365/Teams/SharePoint, etc.
• Any question related to the technical management of your courses

Academic Technology Support Team (ATST)

If you wish to schedule a consultation please complete the Schedule Services Survey

Or send an e-mail to:
atst@spcollege.edu

• New faculty orientation
• Mentoring
• SPC Policies & Processes

CETL

727-791-2750
cetl@spcollege.edu

• Figuring out how to use Canvas tools to deepen my students’ learning
• Learning more about a cool tool or technique that was shared during an IDEAS workshop
• Using a new tool that I recently learned about at a conference
  
• Transitioning a strategy I use in my face-to-face class that I’d like to do in my online class
• Making updates to a standard course I coordinate
• Developing a new standard course
• Developing course content
  
• Building my next standard course (I’ve created one or more before)

Instructional Design, Education & Support Team (IDEAS)

Contact the IDEAS team at:
ideas@spcollege.edu

• Resetting my password
• Issues with MySPC
• Trouble with logins, e-mail, computer, phone.

Technical Support Center

727-791-2795 (faculty/staff line, 7:00am to midnight, 7 days/week)

onlinehelp@spcollege.edu

https://support.spcollege.edu

• Technology in my classroom
• Issues with SPC-issued laptop

Campus-Based TRS/TSS

Campus Directory

• Issues with climate control, custodial services
  
• Getting an SPC parking decal (Security)