Getting Help:

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Consultation and Collaboration

IDEAS and CETL offer opportunities for guidance, collaboration, and brainstorming in new faculty onboarding, course design, pedagogical practices, and effective technology solutions to enhance student success. Check out our list of potential topic areas and contacts.

If you wish to schedule a consultation please complete the Schedule Services survey.

What assistance are you looking for?

I need help with:	Contact
The basics of MyCourses/D2L, such as: quiz grades aren’t going to the gradebook adding a Dropbox to my class how to submit grades emailing to the entire class Videos in my course have stopped working Understanding Panopto and how to use it Understanding Zoom and how to use it Using Office 365/Teams/SharePoint, etc.	MyCourses Support mycourses4faculty@spcollege.edu
New faculty orientation Mentoring SPC Policies & Processes	CETL CETL@spcollege.edu
Figuring out how to use MyCourses tools to deepen my students’ learning Learning more about a cool tool or technique that was shared during an IDEAS workshop Using a new tool that I recently learned about at a conference Transitioning a strategy I use in my face-to-face class that I’d like to do in my online class Making updates to a standard course I coordinate Developing a new standard course Developing course content Building my next standard course (I’ve created one or more before)	IDEAS IDEAS@spcollege.edu
Resetting my password Issues with MySPC Trouble with my email	Technical Support Center TechnicalSupport@spcollege.edu Technical Support website
Technology in my classroom Issues with SPC-issued laptop	Campus-Based TRS/TSS Campus Directory
Issues with climate control, custodial services Getting an SPC parking decal (Security)	Facilities