Getting Help:

Schedule Services

Consultation and Collaboration

What assistance are you looking for?

I need help with:

Contact

  • The basics of MyCourses/D2L, such as: 
    • quiz grades aren’t going to the gradebook
    • adding a Dropbox to my class
    • how to submit grades
    • emailing to the entire class
  • Videos in my course have stopped working
  • Understanding Panopto and how to use it
  • Understanding Zoom and how to use it
  • Using Office 365/Teams/SharePoint, etc.
MyCourses Support
mycourses4faculty@spcollege.edu
  • New faculty orientation
  • Mentoring
  • SPC Policies & Processes
CETL
CETL@spcollege.edu 
  • Figuring out how to use MyCourses tools to deepen my students’ learning
  • Learning more about a cool tool or technique that was shared during an IDEAS workshop
  • Using a new tool that I recently learned about at a conference
  • Transitioning a strategy I use in my face-to-face class that I’d like to do in my online class
  • Making updates to a standard course I coordinate
  • Developing a new standard course
  • Developing course content
  • Building my next standard course (I’ve created one or more before)
IDEAS
IDEAS@spcollege.edu 
  • Resetting my password
  • Issues with MySPC
  • Trouble with my email

Technical Support Center

TechnicalSupport@spcollege.edu

Technical Support website 

 

  • Technology in my classroom
  • Issues with SPC-issued laptop

Campus-Based TRS/TSS

Campus Directory

  • Issues with climate control, custodial services
  • Getting an SPC parking decal (Security)
Facilities
Have Questions

IDEAS Support Team

Email: IDEAS@spcollege.edu
Hours: 8:30 am - 4:30 pm M-F

Need Technical Help?

SPC Technical Support Center
Troubleshooting/Walkthrough solutions
(Logins, Computer, Phone, etc.)
Hours: 7:00am to midnight (7 days/week)

Email: onlinehelp@spcollege.edu
Phone: 727-791-2795 (faculty/staff line)
Website/Chat at the TSC website:
https://support.spcollege.edu

Get Started Guide for New Faculty